VITAS Provides Specialized Hospice Care For Your Veteran Patients

Physicians and healthcare professionals can be assured that their patients who are military veterans will receive hospice care from VITAS that addresses their unique end-of-life medical and psychosocial needs, supports their families, and honors their service.

At VITAS, our dedication to veteran patients and families is embodied in a simple but powerful concept: Every Day Is Veterans Day at VITAS®.

All VITAS team members—from clinicians to volunteers—are trained to inquire at admission about a patient’s military service and experiences.

We ensure veterans receive:

We believe families of veterans are key to the care plan. They receive help with:

Increasing Access to End-of-Life Care for Veterans

Research suggests that veterans are less likely to seek out aggressive curative care near the end of life,1 and those receiving care in US Department of Veterans Affairs (VA) hospitals are specifically less likely to receive that kind of care.2

Hospice utilization among veterans has been lower than that of the general population and compared to non-veteran Medicare recipients. The VA’s four-year Comprehensive End-of-Life Care initiative set out to improve hospice enrollment among this population. The VA’s substantial investment in palliative care appears to have resulted in greater hospice use by older male veterans enrolled in the VA, a critical step forward in caring for veterans with serious illnesses.3

These findings indicate that many veterans are already aligned with the goals and mission of hospice, and VITAS remains ready to provide the care they seek.

How We Help Veterans Near End of Life

Deep Experience and Key Partnerships with Veterans Organizations

Veterans and their families receive extra levels of care, thanks to our expertise and partnerships.

  • Trained and experienced team members have extensive knowledge of VA benefits available to veterans, based on branch and years/locations of service.
  • VITAS teams can explain available benefits, recover long-lost medals, and arrange for funerals/burials at national cemeteries.
  • Many VITAS programs work directly with local VA facilities as partners in care.
  • We work with veterans and their families/survivors to make sure their hospice and VA benefits work together to provide the best hospice coverage and care.
  • We provide tailored education for our community partners (nursing homes, assisted living facilities, physicians, nursing organizations, and hospitals) about veterans’ unique end-of-life medical care and emotional needs so that they, too, can provide high-level care for veteran patients.
  • We educate family members on how to care for their veteran near the end of life.

Expertise and Shared Experiences for Veteran Patients

One key differentiator for VITAS is our expanded care team. We recognize that only a veteran can truly understand another veteran’s experiences, which is why we hire veterans as full-time employees and recruit veterans as hospice volunteers.

“Our mission is to give every veteran peace and self-forgiveness at the end of life.”-VITAS Admission Liaison Carole Quackenbush

Our hospice professionals understand firsthand the physical and emotional challenges linked to military service, deployment, injury, and combat. They are familiar with the physical, emotional, and spiritual challenges that often emerge as veterans look back on their lives in search of closure, recognition, and the meaning of their service.

Some veterans struggle with post-traumatic stress disorder, survivor’s guilt, or emotional pain. VITAS encourages and facilitates veteran-to-veteran chats to help veteran patients share experiences and work through anxieties related to their service. Our teams are prepared to help these veterans address and resolve service- or combat-related experiences, memories, and emotions.

“Our mission and our goal with the care we provide is to give every veteran peace and self-forgiveness at the end of life,” says Admission Liaison Carole Quackenbush, RN, a veteran specialist.

Meaningful Recognition for Veterans and Community Support

VITAS also makes sure all veterans receive the recognition and thanks they deserve for serving our country. Efforts include:

  • Installation of Veterans Honor Walls at care facilities so that entire communities can publicly recognize and honor their veteran residents/patients.
  • Proud partner of We Honor Veterans, a program of the National Hospice and Palliative Care Organization and in collaboration with the Department of Veterans Affairs.
  • Sponsorship of Honor Flight excursions to the nation’s capital.
  • For veterans who are unwilling or unable to travel, we organize “flightless” Honor Flight events in their own communities or “virtual reality” (VR) Honor Flight experiences for bedbound patients via VR headsets.
  • Touching bedside salutes in which veterans receive certificates of appreciation, pins, flags, and team salutes for their service and sacrifice.
  • Culturally sensitive care for Black veterans related to their time of service, facilitated through partnerships with the Tuskegee Airmen International, Montford Point Marine Association, and others.

Personalized Support for Veterans and Their Families

  • VITAS staff members and volunteers provide extra layers of support.
  • Partnering facilities host vet-to-vet conversation sessions, encouraging camaraderie between veterans.
  • Admission liaisons who specialize in veteran and community affairs organize recognition ceremonies and memorials during special observances.
  • Volunteers sew hand-crafted Memory Bears, made from material, items of clothing, or uniforms donated by family members as lasting reminders of a beloved veteran who has died.
  • Volunteers make or crochet military-themed blankets and afghans to provide warmth, comfort, and memories for family members.
  • Our bereavement services experts lead phone-in and virtual support for veterans’ specific needs and challenges when nearing the end of life.*

Healthcare professionals can feel confident that their veteran patients will be in caring, knowledgeable hands when they refer them to VITAS for hospice care.

1Duffy, S.A., et al. (2006). Differences in veterans’ and nonveterans’ end-of-life preferences: A pilot study. J Palliat Med. 9:1099–1105.

2Keating, N.L., et al. (2010). End-of-life care for older cancer patients in the Veterans Health Administration versus the private sector. Cancer, 116, 3732–3739.

3Miller, S.C., et al. (2017). Increasing veterans’ hospice use: The Veterans Health Administration’s focus on improving end-of-life care. Health Affairs, 36(7). https://doi.org/10.1377/hlthaff.2017.0173

*May be program-specific, please check with your local VITAS representative.

Download and share our Veterans Resource Guide.