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Patient Care

Physicians or Clinicians:  800.582.9533 

VITAS provides our clinical partners with a dedicated toll-free line for immediate and rapid access to hospice and palliative care services.

Refer your patient: Online referral | Mobile app referral

Patients, Family or Caregivers:  866.418.4827

VITAS provides patients, family members and caregivers with a dedicated toll-free line to answer questions about hospice and palliative care services, requests for a hospice evaluation or to admit a loved one with an existing physician referral.

Request hospice information online

VITAS Patients

VITAS patients currently on-service or caregivers looking for more information about your hospice care, attempting to reach your care team or for any other patient care questions, please contact your local VITAS office

How are we doing? Share Your Experience

VITAS Share Your Experience Line: 800.622.2544 

VITAS Compliance Hotline: 800.638.4827 (800.63.VITAS)

Calling from outside the United States? 305.459.2612

Payment Information

Claims and Accounts Payable

If you are a provider or nursing home facility and in need of claim payment information or have general questions, please send your request via secure email to:

Patient Billing and Accounts Receivable

If you are a patient or family member and have questions regarding a billing statement, please send your request via secure email to:

Home Medical Equipment Solutions

VITAS Home Medical Equipment has everything patients need to transition to a home care setting. If you would like more information about your medical equipment, please contact your local VITAS Office.

Press & Media

As the leader in the nationwide hospice movement, VITAS is routinely contacted by journalists for commentary about key hospice issues and trends. 

To request interviews or information, members of the news media should call our toll free line 877-848-2701 or send an email to

To ensure that we meet all deadlines, we kindly request that reporters provide detailed information, including: name, media outlet or organization, nature of inquiry, deadline, telephone number and email address.

We also appreciate receiving, when possible, at least 24-hour notice to process the inquiries.

Partnership Opportunities

If your hospice program is interested in having a confidential conversation about joining the growing VITAS family of hospice programs, e-mail or by calling 973-422-5325.

If you are a managed care provider and would like to learn more about the ways VITAS can support your efforts, please contact our National Accounts team or would like to request information, please fill out the online form or call 1.800.873.5198

Deficit Reduction Act Policy

Download the policy

VITAS Corporate Offices

VITAS Healthcare Corporation
201 South Biscayne Blvd, #400
Miami, FL 33131

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