Physicians or Clinicians: 800.582.9533
VITAS provides our clinical partners with a dedicated toll-free line for immediate and rapid access to hospice and palliative care services.
Refer your patient: Online referral | Mobile app referral
Patients, Family or Caregivers: 866.418.4827
VITAS provides patients, family members and caregivers with a dedicated toll-free line to answer questions about hospice and palliative care services, requests for a hospice evaluation or to admit a loved one with an existing physician referral.
Request hospice information online
VITAS patients currently on-service or caregivers looking for more information about your hospice care, attempting to reach your care team or for any other patient care questions, please contact your local VITAS office.
How are we doing? Share Your Experience
VITAS Share Your Experience Line: 800.622.2544
VITAS Compliance Hotline: 800.638.4827 (800.63.VITAS)
Calling from outside the United States? 305.459.2612
Claims and Accounts Payable
If you are a provider or nursing home facility and in need of claim payment information or have general questions, please send your request via secure email to: VendorHelp@VITAS.com.
Patient Billing and Accounts Receivable
If you are a patient or family member and have questions regarding a billing statement, please send your request via secure email to: PatientBillingInquiries@VITAS.com.
Home Medical Equipment Solutions
VITAS Home Medical Equipment has everything patients need to transition to a home care setting. If you would like more information about your medical equipment, please contact your local VITAS Office.
Press & Media
As the leader in the nationwide hospice movement, VITAS is routinely contacted by journalists for commentary about key hospice issues and trends.
To request interviews or information, members of the news media should call our toll free line 877-848-2701 or send an email to firstname.lastname@example.org.
To ensure that we meet all deadlines, we kindly request that reporters provide detailed information, including: name, media outlet or organization, nature of inquiry, deadline, telephone number and email address.
We also appreciate receiving, when possible, at least 24-hour notice to process the inquiries.
If your hospice program is interested in having a confidential conversation about joining the growing VITAS family of hospice programs, e-mail or by calling 973-422-5325.
If you are a managed care provider and would like to learn more about the ways VITAS can support your efforts, please contact our National Accounts team or would like to request information, please fill out the online form or call 1.800.873.5198
Deficit Reduction Act Policy
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VITAS Corporate Offices
VITAS Healthcare Corporation
201 South Biscayne Blvd, #400
Miami, FL 33131
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